Business consultations for Yukon, Northwest Territories and Nunavut owners

Booking across the northern time zones

Our hours are 9 to 6 Pacific, Monday to Friday. Here's what that means locally:

• Yukon stays on the same time all year. Our hours match yours in summer and run 10 a.m. to 7 p.m. in winter.
• Northwest Territories is on Mountain time, so our day is 10 a.m. to 7 p.m.
• Nunavut spans three zones. In the west, including Cambridge Bay, it's 10 to 7. In the Kivalliq region, including Rankin Inlet, Arviat and Baker Lake, it's 11 to 8. In the east, including Iqaluit and Igloolik, it's noon to 9.

Texts and emails can be sent at any time and are usually answered within one business day.

The northern business mix

Each territory has one main centre. In Yukon, Whitehorse is home to most residents, and towns such as Dawson and Watson Lake are a fraction of its size. Yellowknife is where most NWT business happens, while Hay River and Inuvik act as hubs for the south and the Beaufort Delta. Iqaluit is Nunavut's capital, and communities such as Rankin Inlet, Arviat, Baker Lake, Igloolik and Cambridge Bay are separated by great distances.

In markets this small, owners rarely need to reach more strangers. The consultation questions are about pricing for high costs, managing a short season, planning stock and staffing well ahead, and protecting a reputation in communities where everyone talks.

Seasons and timing in the North

Winter dominates the northern calendar: it is long and severe across all three territories, homes need heat for most months, and outdoor work has to fit into a brief summer.

That makes advance planning unusually valuable. A decision about staffing, equipment or marketing often has to be made months before the season it affects. The most useful time for a northern consultation is usually late winter, when there's still time to act.

Territorial offices worth knowing

We link and summarise only; for rules and compliance, contact these offices directly.

• Yukon Workers' Safety and Compensation Board covers workplace insurance and safety in Yukon.
• The Workers' Safety and Compensation Commission serves both the Northwest Territories and Nunavut.
• GNWT Consumer Affairs handles consumer protection in the NWT.
• Nunavut Legal Registries handles corporate registrations in Nunavut.

Programs that shape demand for home-service businesses

For home-service businesses in the NWT, the Arctic Energy Alliance runs rebates that influence what customers buy. As of October 2026, its Energy-Efficient Products rebates were open for the 2026–27 fiscal year, while funds last, covering items such as wood and pellet stoves and programmable thermostats, but not fossil-fuel heating systems.

"While funds last" is the consultation point. If customers rush early in the fiscal year, your busy period may shift. Confirm current terms with the Arctic Energy Alliance before you promote any rebate. We haven't listed Yukon or Nunavut programs here because we couldn't confirm their current pages directly.

How a northern consultation usually goes

The call begins with your numbers: average sale, enquiries per month and close rate. Ali will then ask about your costs to serve a customer, including freight, travel and time, and about how your season falls.

A common finding is that prices were set years ago and haven't kept pace with costs. Revisiting them, with a clear explanation to customers, is often the most valuable single change. Our preparation guide shows how to work out the profit on each customer before the call.

To book, see the contact page. The services overview explains the paid formats, and the areas hub covers the provinces.